As competition in the market is brimming, customers are becoming a fundamental element of every business. They are turning out to be a tool that takes a company from bottom to the top of the industry, and vice-versa. Knowing this fact, startups and established brands are investing heavily in delivering exceptional [...]
Closing a business deal isn’t always an easy job. Trying to make a sale over the phone presents its unique challenges. Where do you begin? How do you do a negotiation? Can you connect with the client based on their voice alone? How to overcome the lack of nonverbal cues? Here are ten valuable tips […]
The internet has become highly cluttered with intense competition. Brands are investing heavily in Digital Marketing to cut through the clutter. To stand out from the crowd, and to outshine your competitors you have to ensure to remain at the top of the game. First things first, your website is your backbone for online [...]
SaaS marketing is more challenging than promoting a tangible product because you need to compel someone to integrate your software and include it in their daily activities. It’s much easier to entice a person to buy a TV, for instance, than it is to get a software solution. Don’t worry, here are some of the […]
Imagine calling your bank every other day to know your account balance and giving the same details again and again. Wouldn’t it be easier if you dial the number and know your account balance instantly? When you place a call, the system will automatically provide you with the relevant information even before interacting [...]
We live in a new age of cloud technology, and it’s no surprise that this is now extending over to our phone communications as well. What exactly is cloud telephony? While it sounds complicated, it’s actually really simple. It’s a way of delivering telephony applications to your business that are hosted in the cloud. You [...]
What if I tell you that you can handle your entire business communication with just a single device? No additional equipment. No complex phone systems. All you need is a smartphone/laptop and you can access your calls from anywhere, anytime. In simple terms, one of the best-performing tools for lead generation and [...]
With so many blockchain-centered events happening in the town, what makes this one different? We are getting together a mix of blockchain enthusiasts/experts and some awesome startups/SMEs together to discuss the practical applications of Blockchain. Why is this the right time to get on the map? While we are discussing [...]
How rarely do you come across a conversation that doesn’t start with hello? ‘Hey’, ‘hello’, ‘hi’, ‘hola’, ‘ciao’, ‘salut!’ Same words, same emotions, just different languages. Be it an interview, a romantic date or a business conversation between a client and a company – no interaction can begin without this word. [...]
Diwali is around the corner, and you know it by the bustling lit-up streets and busy markets that’s it time to get into festive action. Sometimes you love it, and sometimes you don’t. But you always stick around for family. If this isn’t love, then what is? And the best part is that it’s everywhere […]
Knowlarity is the pioneer and leading provider of cloud based telephony solutions to businesses in the emerging markets. A Singapore based company founded in 2009, Knowlarity’s products and services are actively adopted by more than 15000 customers and is the largest provider of such services. Knowlarity’s mission is to transform the business to customer communication industry in the emerging markets with personalization, automation, AI and analytics. Knowlarity’s flagship product is ‘Super Receptionist’, a plug-and-play virtual contact center for a business. The company and has grown from scratch to a global venture with 300+ employees, 1000 partners and 8 offices in India, Middle East and South-East Asia. Continuous innovation and excellence has led to Knowlarity receiving many awards and recognition such as the Amazon Excellence Award, Silicon India Startup of the year, Nasscom Emerge 50 and more from media and industry. The company is also backed by marquee investors like Sequoia India and Mayfield fund. Some of the key customers include Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Gaadi among others.
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