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 INDIA 1800-1020-340
  •  INDIA 1800-1020-340
  •  SINGAPORE +65-315-85-434
  •  DUBAI/UAE +971-455-08-331
  •  THAILAND +66-208-03-980
  •  SAUDI ARABIA +966-11-5204444

Number Masking Solutions for Your Business

Connect agents and customers seamlessly without revealing personal contact numbers.

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Number massking

What is Number Masking ?

Businesses can use Phone Number Masking Services or call masking to protect the privacy of their customers and agents by preventing the exchange of their personal contact numbers. It safeguards them from further misuse of their personal information by connecting calls using virtual phone numbers.

How Does Phone Number Masking Services Work?

Use Knowlarity’s phone call recording system to enhance your customers’ experience and a number of other benefits


Caller Initiates a Call

Caller clicks on the click to call widget on the app or the website to get connected with a receiver.

Number Mask
Number Mask

Masking Mobile Numbers

Knowlarity receives a request to initiate a call between Receiver and the Caller. Call is innitiated from Knowlarity server to connect the Caller with Receiver.

Connecting Caller and Receiver

Call gets connected between the Caller and the receiver using a virtual number.

Number Mask

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Major Industries Using Number Masking Solutions in India

Use Knowlarity’s phone call recording system to enhance your customers’ experience and a number of other benefits


Food Delivery Portals

A customer can easily interact with a delivery agent without revealing his personal contact information and can get live order updates. Similarly, the agent can get directions from the customer seamlessly by connecting using a virtual number.

Cab Aggregators

A customer can easily connect with the driver without exchanging phone numbers by connecting a call right through the app. This helps the driver to reach the exact location and save time. This also safeguards their information from further misuse.

Online Classifieds

Using number masking services, phone calls are connected between the vendors and customers via virtual numbers. They can easily interact about their requirements without worrying about getting unnecessary messages and calls on their contact numbers.

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Benefits of Phone Number Masking Solutions


Safeguard Privacy

Businesses can mask phone numbers of the agents and customers using number masking services and ensure smooth connectivity without revealing personal contact numbers of both.

Call Tracking and Monitoring

All the incoming and outgoing calls between the agent and the customer can be tracked, recorded and heard again for training, development or other purposes.

Data Insights

Get customized dashboards and actionable insights from the call logs from call masking and use it further to monitor agents’ performance and enhancing customer experience.

Or, Talk to Sales:
INDIA 1800-1020-340
  •  INDIA 1800-1020-340
  • SINGAPORE +65-315-85-434
  • PHILIPPINES +63-264-06-899
  • DUBAI/UAE +971-455-08-331
  • THAILAND +66-208-03-980
  •  SAUDI ARABIA +966-11-5204444

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